1. Collection of Information
2. Use and Communication of Information We use and disclose your personal information mainly to allow us to provide you with information regarding our products and services, to answer questions and information requests, to inform you about other information, events, promotions, products, new feature releases, or services we think will be of interest to you, to facilitate your usage of our products and services, and for other purposes authorized or required by law. When we disclose your personal information to third parties, we take reasonable measures to ensure that the rules set forth in this Policy are complied with and these third parties provide sufficient guarantees to implement appropriate technical and organisational measures. In the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of Company, in whole or in part, your personal information may be transferred as part of the transaction. We may also make certain automatically-collected, aggregated, or otherwise non-personally- identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding your interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Website.
3. Retention of Information
Your personal information may be stored and processed, in print or electronic form, in any country where we have facilities or in which we engage third party service providers (each, a “Storage Facility”). By using the Website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of Canada, as applicable, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices regarding your personal information will at all times continue to be governed by this Policy and, if applicable, we will comply with the General Data Protection Regulation (“GDPR”) requirements providing adequate protection for the transfer of personal information from the European Union or European Economic Area to a third country.
We are highly concerned with safeguarding your personal information. We take reasonable steps within our organization to protect the information we collect from you to prevent loss, misuse and unauthorized access, disclosure, alteration, and destruction. It is important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. If you feel that the security of your data may be compromised, please contact us immediately at the contact email given below. As applicable, certain portions of our Website may only be accessible through the use of an individual username and password. In such cases, you should keep your password confidential and do not disclose it to any other person. Please note that we will never ask you to disclose your password in an unsolicited phone call or email. You are responsible for all activities which are conducted using your account or password. We will maintain your personal information for as long as a business need exists, or as required by applicable laws, regulations, or government orders.
5. Right to Access and Correct
The personal information contained at our Storage Facilities can only be access by authorized personnel, including our customer service representatives when you communicate with us regarding your account. On written request and subject to proof of identity, you may access the personal information that we hold, and ask that any necessary corrections be made, where applicable, as authorized or required by law. However, to make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information. Under the GDPR, you may be entitled to specific rights, including: (i) the right to withdraw consent to processing where consent is the basis of processing; (ii) the right to access your personal information and certain other supplementary information, under certain conditions; (iii) the right to object to unlawful data processing, under certain conditions; (iv) the right to erasure of personal information about you, under certain conditions; (v) the right to demand that we restrict processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, or your personal information is inaccurate; (vi) the right to data portability of personal information that you provided us in a structured, commonly used, and machine-readable format, under certain conditions; (vii) the right object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities.
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the Website, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Website after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
7. Children’s Privacy
The Website is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, then please do not use or access the Website at any time or in any manner. If we learn that personal information has been collected via the Website from persons under 18 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 18 years of age has provided personal information, then you may alert us as set forth in the “Contact” section and request that we delete that child’s personal information from our systems.
If you have any questions or comments about this Policy or your personal information, to make an access or correction request, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices with respect to any service providers outside Canada, our Privacy Officer can be reached by mail or email using the following contact information:
2950 Chemin de Polytechnique, Montreal, QC, Canada, H3T 1J4
Last Update: May 13, 2020